Privacy Policy

Custom Joinery Studio — Privacy documentation for Geneva. EUR quotations reference page privacy-policy.html.

Data Controller Identity

Villa Vultu (villavultu.live) acts as data controller for personal information collected through this website and via email correspondence directed to [email protected]. Our registered studio address is 14 Rue du Rhône, 1204 Geneva, Switzerland. For privacy enquiries contact [email protected] or telephone +41 22 718 4520 during business hours Central European Time unless otherwise stated for UK or Swedish entities.

Categories of Personal Data

We may process identity and contact details including name, email address, telephone number, and project address when you submit enquiry forms or enter contracts for studio services. Technical data such as IP address, browser type, and cookie identifiers may be collected subject to your consent preferences managed via our cookie banner.

Legal Bases for Processing

Processing occurs on grounds of contract performance, legitimate interest in responding to enquiries, and consent where required for non-essential cookies or marketing follow-ups. You may withdraw consent without affecting lawfulness of processing prior to withdrawal.

Retention and Security

Enquiry records are retained for twenty-four months unless a commercial relationship continues under separate retention schedules tied to tax and warranty obligations. We implement appropriate technical and organisational measures including access controls and encrypted transport for web submissions.

Your GDPR Rights

You have rights of access, rectification, erasure, restriction, portability, and objection where applicable under EU GDPR and UK GDPR as relevant to our operations. You may lodge complaints with your supervisory authority. Requests are answered within one month unless complexity requires extension with notice.

International Transfers

Where processors outside the EEA support hosting or email delivery we rely on adequacy decisions or standard contractual clauses. Processor lists are available on request to business clients requiring vendor documentation for their own compliance records.